Effective Date: February 28, 2025
Website: nextstepvictoria.ca
Owner: Melanie Murray
1. Introduction
Next Step Victoria (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nextstepvictoria.ca (the “Website”).
By using our Website, you consent to the collection, use, and disclosure of your personal information as described in this policy.
2. Information We Collect
We collect the following types of information:
(a) Personal Information:
• Name, email address, phone number, and other contact details
• Billing and payment information (if applicable)
• Any personal information you provide through contact forms, registrations, or inquiries
(b) Non-Personal Information:
• Browser type and version
• IP address and approximate location
• Cookies and analytics data
• Website usage patterns, such as pages visited and time spent on the site
3. How We Collect Information
We collect information through:
• Direct input: When you submit forms, sign up for services, or contact us
• Cookies and tracking technologies: (See “Cookies & Tracking” below)
• Third-party services: Such as analytics, advertising, and payment processors
4. How We Use Your Information
We use your personal information for the following purposes:
• To provide and improve our services
• To communicate with you (e.g., responding to inquiries, providing updates, and sending marketing emails, if opted in)
• To ensure website security and fraud prevention
• To comply with legal obligations
You can opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us.
5. How We Share Your Information
We do not sell your personal information. However, we may share data with:
• Service providers (e.g., website hosting, analytics, and payment processors)
• Legal authorities when required by law
• Business partners (only with your consent)
6. Data Storage & Security
We store your personal information on secure servers located in Canada. We implement safeguards to protect against unauthorized access, loss, or misuse of data. However, no system is 100% secure. If a data breach occurs, we will notify affected users in accordance with BC’s PIPA and Canadian privacy laws.
7. Your Rights & Choices
Under British Columbia’s PIPA, you have the right to:
• Access & Correct Information: You may request a copy of your personal data and correct any errors.
• Withdraw Consent: You may opt out of communications or request the deletion of your account.
• File a Complaint: If you believe your privacy rights have been violated, you can contact us (see below) or file a complaint with the Office of the Information and Privacy Commissioner of BC (www.oipc.bc.ca).
8. Cookies & Tracking Technologies
We use cookies to:
• Enhance user experience
• Analyze website traffic and performance
• Improve our services
You can disable cookies through your browser settings, but some features may not work correctly.
9. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Next Step Victoria
Email: melaniemurray@nextstepvictoria.ca
Phone: +1 (250) 123-4567
Website: https://nextstepvictoria.ca